Frequently asked questions.

Software Compatibility

  • InDesign

  • Illustrator

  • Photoshop

  • Microsoft Publisher

What type of files can I upload?

For print files:

Preferred Format: PDF (.pdf) — ideally with bleeds and trim marks included, if applicable.

  • Also Accepted: Vector files such as .eps, .svg, and .ai.

  • Note: We can accept bitmap formats like .jpg and .png, but these are not recommended due to potential quality issues that may only become apparent during printing.

For design files:

Preferred Formats:

  • Packaged native design files such as .indd (InDesign), .ai (Illustrator), and .psd (Photoshop).

  • Vector formats including .eps, .svg, and vector-based .pdf files.

If We’re Handling the Design:

If you're sending us content to be used in a design we’re creating for you—such as logos, photos, or written material—we accept nearly all commonly used file types, including:

  • Image files (.jpg, .png, .tiff)

  • Vector files (.eps, .svg, .ai )

  • Document files (.docx, .pdf, .txt)

  • Spreadsheet files (.xlsx, .csv)

  • Any notes, reference material, or supporting content you'd like us to incorporate

If you're unsure about a file type, go ahead and send it—we’ll review it and let you know if any changes are needed.

How do I send artwork?

Email files to info@watermark47.com.

If you are sending a large file, you can use a third party website such as Dropbox, WeTransfer or Google Drive.

Let’s Work Together.

Contact us for more information about our services and capabilities.

650 E. Murdock Ave. Oshkosh, WI 54901
Monday - Friday, 7 am to 4pm

(920) 235-2710
info@watermark47.com